Important Benefits of Gamification and Employee Engagement
Most of the people prefer gamification because of its objectivity. One thing with gamification is that it can allow you to constantly collect the data automatically without struggling too much. When talking of collecting data you will have the opportunity to collect sales representative’s production rates, call center employees handling time, internal knowledge usage rates and many other more data. It will help you in determining the real thing that is happening on the ground rather than basing your arguments on observation. You will encounter a lot of surprises as this is always accompanied by accurate data. Therefore, it is advisable that you take this area seriously since it will determine the success of your business.
Making the life of managers to be easy is one of the benefits of gamification. Being that gamification brings objectivity it will allow the managers to see the productivity of their employees without looking at it in an unbiased manner. This will help them in eliminating assumptions and guesswork. Assumed how happy and focused you will be when you discover that much of the data in the performance reviews are not objective.
Most of the people prefer gamification since it allows the employees to get feedback. This is one of the ways that will allow the employees to receive constant, updated and automatic feedback. One of the benefits of this is that it allows the employees to see how they are performing compared to traditional methods which could not reflect that. You find that in the past they were using methods that could not show that the actual thing that is happening on the ground as this allows them to get constant, updated and automatic feedback. With this, the employees will be in a position to see their performance and make an initiative to adjust on their weakness.
Apart from that, it promotes recognition. What most employees enjoy is to be recognized for their workplace and their performance. With gamification, you will be in a position to identify the employee who is making progress, performing better and the one who is dragging you down. Being that this is done automatically the employers will find it very easy and simple to use.
Mastery is another benefit. You find that you will be able to gain new skills which will become easier with time. Making you realize that there is nothing challenging as you can do it with ease.
Most people prefer it since it motivates all. By generating the data automatically, they will be considering the needs of everybody in the organization. Everybody in the company has a right to view their feedback anytime and make improvements in their performance.